@import url('https://fonts.googleapis.com/css2?family=IBM+Plex+Mono:wght@400;500;600&family=IBM+Plex+Sans:wght@400;500;600;700&family=IBM+Plex+Serif:wght@400;500;600&display=swap');
:root{--paper:#fff;--card:#f4f3f1;--char:#262626;--text:#262626;--body:#656661;--mute:#858680;--line:#e5e5df;--blue:#3bbff7;--blue-d:#1f6a8a;--amber:#eea02b;--green:#07a240;--red:#c92121;--sans:'IBM Plex Sans','Helvetica Neue',sans-serif;--mono:'IBM Plex Mono',monospace;--serif:'IBM Plex Serif',Georgia,serif;--r:8px}
*{box-sizing:border-box}body{margin:0;background:#f8f8f5;color:var(--char);font:14px/1.5 var(--sans);letter-spacing:-.012em}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button{color:inherit}button:disabled{cursor:wait;opacity:.55}a,button,input,textarea,select{outline-offset:4px}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--blue-d)}h1,h2,h3,h4,p{margin-top:0}h1,h2,h3,h4{font-weight:500;letter-spacing:-.035em}h1{font-size:clamp(30px,3.2vw,46px);line-height:1.06;margin:9px 0 12px}h2{font-size:24px;line-height:1.2}h3{font-size:19px;line-height:1.3}p{margin-bottom:16px}img{max-width:100%}svg.icon{width:20px;height:20px;flex-shrink:0;vertical-align:middle;overflow:visible}.portal-nav .icon{width:24px;height:24px;color:#51564f}.portal-nav a.active .icon{color:#1c4a5e}.eyebrow{font:500 10px/1.6 var(--mono);letter-spacing:.12em;text-transform:uppercase;margin:0}.muted{color:var(--body)}.mono{font-family:var(--mono)}.hidden,[hidden]{display:none!important}.row{display:flex;align-items:center;gap:12px}.stack{display:grid;gap:18px}.text-link .icon{width:15px;height:15px}.text-link{display:inline-flex;align-items:center;gap:12px;font-weight:500;border-bottom:1px solid var(--char);padding-bottom:3px;font-size:12px}.button{display:inline-flex;align-items:center;justify-content:center;gap:12px;border:1px solid var(--line);border-radius:4px;padding:12px 18px;min-height:44px;background:#fff;color:var(--char);font-size:12px;font-weight:600;line-height:1.3;transition:background .18s,transform .18s;text-align:center}.button:hover{background:#efefeb}.button.primary{background:var(--char);color:#fff;border-color:var(--char)}.button.primary:hover{background:#41443f}.button.secondary{background:#fff}.button.small{min-height:34px;padding:8px 12px;font-size:11px}.button.danger{color:var(--red);border-color:#eab7b7;background:#fff5f4}.button .icon{width:16px;height:16px}.portal-layout{display:grid;grid-template-columns:246px minmax(0,1fr);min-height:100vh}.portal-sidebar{position:sticky;top:0;height:100vh;overflow-y:auto;overscroll-behavior:contain;border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column;padding:37px 20px 20px}.portal-brand{padding:0 15px 32px;display:flex;flex-direction:column;gap:9px}.portal-brand img{width:140px;height:auto}.portal-brand>span{font:8px var(--mono);letter-spacing:.17em;margin-top:4px;color:#72756f}.workspace-label{font:500 11px/1.4 var(--sans);letter-spacing:.01em;padding:21px 12px 18px;border-top:1px solid var(--line);color:#72736d}.portal-nav{display:grid;gap:5px}.portal-nav>a{display:flex;gap:12px;align-items:center;padding:13px 12px;border-radius:4px;font-size:12px;color:#666b63;transition:background .15s}.portal-nav>a:hover{background:#f6f6f3}.portal-nav>a.active{background:#eaf7fd;color:#1c4a5e;font-weight:600;box-shadow:inset 3px 0 var(--blue)}.sidebar-bottom{margin-top:auto;padding-top:35px}.sidebar-note{margin:0 11px 27px;padding-top:22px;border-top:1px solid var(--line)}.sidebar-note .eyebrow{font-size:8px;color:#73786e}.sidebar-note p{font-family:var(--serif);font-size:18px;line-height:1.4;margin:10px 0 15px;max-width:165px}.sidebar-user{display:flex;gap:10px;align-items:center;border-top:1px solid var(--line);padding-top:20px}.avatar{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:36px;height:36px;background:#f0e7d5;color:#705b3d;border-radius:50%;font:500 11px var(--mono)}.sidebar-user>div{min-width:0;flex:1}.sidebar-user strong{display:block;font-size:11px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-user span:not(.avatar){font-size:10px;color:var(--body)}.sidebar-user button{border:0;background:none;padding:5px;color:#83877f}.portal-workspace{min-width:0}.portal-topbar{height:74px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding:0 40px;background:#fdfdfb;gap:10px}.breadcrumb{display:flex;gap:13px;color:#888c85;font-size:11px;align-items:center}.breadcrumb b{font-weight:500;color:var(--char)}.breadcrumb span{color:#bec2b9}.topbar-right{display:flex;gap:25px;align-items:center}.topbar-right>a{display:flex}.connection{display:inline-flex;align-items:center;gap:7px;font:11px var(--sans);color:#71766d}.connection .icon{width:16px;height:16px;color:#747970}.portal-heading{padding:37px 40px 26px;display:flex;align-items:center;justify-content:space-between;gap:20px}.portal-heading>.eyebrow{color:var(--blue-d)}.portal-heading .muted{font-size:13px;margin:0}.heading-actions{display:flex;align-items:center;gap:10px;flex-shrink:0}.portal-main{padding:0 40px 35px;min-height:calc(100vh - 312px)}.portal-footer{padding:21px 40px;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:#666a61;font:9px var(--mono)}.portal-footer>span:last-child{display:inline-flex;align-items:center;gap:15px}.portal-footer .icon{color:var(--char);width:14px;height:14px}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:15px;border-bottom:1px solid var(--line);padding:21px 24px}.panel-head h2,.panel-head h3{margin:0;font-size:18px}.panel-head p{margin:4px 0 0;font-size:12px;color:var(--body)}.panel-body{padding:24px}.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px}.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.stat-card{background:#fff;border:1px solid var(--line);border-radius:7px;padding:22px 22px 18px;position:relative}.stat-label{color:#666d63;font-size:11px;display:flex;align-items:center;justify-content:space-between;gap:10px}.stat-value{display:block;font-size:38px;line-height:1.1;letter-spacing:-.06em;font-weight:500;margin:16px 0 14px}.stat-note{font-size:10px;color:#888d83}.stat-card>.icon{position:absolute;right:21px;top:22px;color:#858d81}.badge{display:inline-flex;align-items:center;gap:6px;font:500 11px/1.4 var(--sans);color:#62635e;white-space:nowrap}.badge .icon{width:16px;height:16px;flex:none}.badge.new{color:#655d50}.badge.reviewing{color:#916428}.badge.scheduled,.badge.in_progress{color:#266881}.badge.active,.badge.completed{color:#40715b}.badge.suspended,.badge.urgent{color:#a44939}.badge.cancelled{color:#767872}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:19px}.field{display:flex;flex-direction:column;gap:8px;min-width:0}.field label,.field>span:first-child,label.field{font-size:12px;font-weight:500}.field small{font-size:11px;line-height:1.4;color:var(--body);font-weight:400}.field.full,.full{grid-column:1/-1}.input,.field input,.field textarea,.field select,input[type=search]{width:100%;min-height:44px;padding:11px 13px;border:1px solid #dcded6;border-radius:4px;background:#fff;color:var(--char);font-size:13px}.input::placeholder,.field input::placeholder,.field textarea::placeholder{color:#999e92}.field textarea,textarea.input{resize:vertical;min-height:104px;line-height:1.55}select.input,.field select{appearance:none;-webkit-appearance:none;padding-right:40px;background-image:url("/assets/icons/cee-jay/select-chevron.svg");background-repeat:no-repeat;background-position:right 12px center;background-size:15px 15px}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--blue-d)}.field input[type=checkbox]{width:16px;min-height:16px;accent-color:var(--blue-d)}.toolbar{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-bottom:20px}.toolbar .input,.toolbar input,.toolbar select{width:auto;max-width:100%}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}th{font:500 9px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:#7f8678;background:#fafbf8;padding:13px 20px;border-bottom:1px solid var(--line);white-space:nowrap}td{padding:19px 20px;border-bottom:1px solid #eeefe9;vertical-align:middle}tr:last-child td{border-bottom:0}td small{display:block;color:var(--body);font-size:10px;margin-top:4px}td strong{font-weight:500}tbody tr:hover{background:#fcfdfb}.empty-state{padding:45px 24px;text-align:center;color:var(--body)}.empty-state>.icon{width:34px;height:34px;color:#7e968d;margin-bottom:17px}.empty-state h3{color:var(--char);font-size:18px;margin-bottom:8px}.empty-state p{max-width:350px;margin:0 auto 20px;font-size:12px}.empty-state .button{margin-top:4px}.activity-list{list-style:none;padding:0;margin:0}.activity-item{display:flex;gap:14px;border-bottom:1px solid var(--line);padding:16px 0;font-size:12px}.activity-item:last-child{border:0}.activity-item p{margin:3px 0 0;color:var(--body);font-size:11px}.activity-item time{font:9px var(--mono);color:#95998d;margin-left:auto}.error{padding:13px 15px;background:#fff0ed;color:#a9372c;border:1px solid #f1d0c9;border-radius:5px;font-size:12px}.success{padding:13px 15px;background:#edf8ed;color:#2b6834;border:1px solid #cce5cc;border-radius:5px;font-size:12px}.dialog-overlay{position:fixed;inset:0;background:#18211980;backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;padding:24px;z-index:1000}.dialog{width:min(760px,100%);max-height:90vh;overflow:auto;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 25px 100px #15241933}.dialog-head{padding:24px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.dialog-head h2{margin:0}.dialog-head button{background:none;border:0;padding:5px}.dialog-body{padding:24px}.dialog-footer{padding:18px 24px;border-top:1px solid var(--line);display:flex;gap:12px;justify-content:flex-end;background:#fafbf8}.toast{position:fixed;bottom:25px;left:50%;transform:translate(-50%,30px);z-index:5000;background:#262626;color:#fff;padding:14px 23px;border-radius:5px;box-shadow:0 10px 40px #0002;opacity:0;pointer-events:none;transition:.2s;font-size:12px;max-width:calc(100% - 40px)}.toast.visible{transform:translate(-50%,0);opacity:1}.blueprint{background-color:#eaf7fc;background-image:linear-gradient(#1f6a8a0a 1px,transparent 1px),linear-gradient(90deg,#1f6a8a0a 1px,transparent 1px);background-size:22px 22px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin:28px 0 16px}.section-heading h2,.section-heading h3{margin:0}.request-card,.service-card{padding:22px;background:#fff;border:1px solid var(--line);border-radius:7px}.progress-steps{display:flex;gap:15px;border-bottom:1px solid var(--line);padding-bottom:20px;margin-bottom:25px}.step{color:#858d7e;font-size:12px;display:flex;align-items:center;gap:9px}.step.active{color:var(--blue-d);font-weight:500}.auth-layout{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.auth-story{background:#eaf7fc;padding:50px;position:relative;overflow:hidden}.auth-form{display:flex;align-items:center;justify-content:center;padding:45px;background:#fff}.auth-card{width:min(410px,100%)}.auth-tabs{display:flex;gap:20px;margin:25px 0;border-bottom:1px solid var(--line)}.auth-tabs button,.auth-tabs a{border:0;background:none;padding:14px 0;color:var(--body)}.auth-tabs .active{border-bottom:2px solid var(--char);color:var(--char)}
@media(min-width:1600px){.portal-main,.portal-heading{max-width:1500px;margin-left:auto;margin-right:auto}.portal-layout{grid-template-columns:270px minmax(0,1fr)}}
@media(max-width:1150px){.portal-layout{grid-template-columns:210px minmax(0,1fr)}.portal-sidebar{padding:28px 14px 16px}.portal-main{padding:0 25px 30px}.portal-heading{padding:30px 25px 24px}.portal-topbar{padding:0 25px}.stats-grid{gap:10px}.stat-card{padding:18px 15px}.connection{display:none}.heading-actions{flex-wrap:wrap;justify-content:flex-end}.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}.portal-nav>a{font-size:11px;gap:9px}.workspace-label{font-size:10px}.portal-footer{padding:20px 25px}}
@media(max-width:800px){.portal-layout{display:block}.portal-sidebar{position:relative;height:auto;padding:18px 20px 0;display:block;border-right:0;border-bottom:1px solid var(--line);overflow:visible}.portal-brand{padding:0 0 14px;gap:0}.portal-brand img{width:115px}.portal-brand>span,.workspace-label,.sidebar-note{display:none}.portal-nav{display:flex;overflow-x:auto;gap:5px;margin:0 -20px;padding:0 15px;scrollbar-width:thin}.portal-nav>a{white-space:nowrap;flex-shrink:0;padding:12px}.portal-nav>a.active{box-shadow:inset 0 -3px var(--blue)}.sidebar-bottom{position:absolute;right:20px;top:15px;padding:0}.sidebar-user{border:0;padding:0}.sidebar-user>div{display:none}.sidebar-user .avatar{height:31px;width:31px}.portal-topbar{height:51px;padding:0 20px}.portal-heading{padding:27px 20px 22px;align-items:flex-start}.portal-main{padding:0 20px 27px}.portal-footer{padding:18px 20px}.portal-heading h1{font-size:32px}.heading-actions .button{font-size:11px;padding:11px 12px}.grid-2{grid-template-columns:1fr}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-value{font-size:32px}.grid-3{grid-template-columns:1fr}.auth-layout{grid-template-columns:1fr}.auth-story{min-height:280px;padding:26px}.auth-form{padding:35px 24px}.panel-head{padding:18px}.panel-body{padding:18px}.dialog-overlay{padding:12px}.dialog-body,.dialog-head{padding:20px}.sidebar-user button{padding:9px}.portal-nav .icon{width:20px;height:20px}.portal-footer{font-size:8px}}
@media(max-width:500px){.portal-heading{display:block}.heading-actions{justify-content:flex-start;margin-top:20px}.form-grid{grid-template-columns:1fr}.toolbar>*{width:100%!important}.toolbar{align-items:stretch}.panel-head{gap:10px}.panel-head h2{font-size:17px}.portal-main{padding-left:15px;padding-right:15px}.breadcrumb{font-size:10px;gap:8px}.stat-card{padding:17px}.stat-note{font-size:9px}.progress-steps{gap:9px}.step{font-size:10px}.dialog-footer{flex-wrap:wrap}.portal-topbar .topbar-right{display:none}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
.sr-only{position:absolute!important;inset:0 auto auto 0!important;clip-path:inset(50%)!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.skip-link{position:fixed;z-index:10000;top:8px;left:8px;padding:12px 18px;background:#262626;color:#fff;border-radius:4px;transform:translateY(-150%)}.skip-link:focus{transform:translateY(0)}

/* Account-free design previews never connect to account or CRM APIs. */
.portal-preview-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 40px;background:#fff2d8;border-bottom:1px solid #efd9b0;color:#735622;font-size:11px;letter-spacing:0}.portal-preview-bar b{font-weight:600}.portal-preview-bar nav{display:flex;gap:6px}.portal-preview-bar a{padding:4px 10px;border:1px solid #d7be94;border-radius:3px;font-weight:500}.portal-preview-bar a[aria-current]{background:#735622;color:#fff;border-color:#735622}.portal-preview-bar button{padding:4px 10px;border:1px solid #d7be94;border-radius:3px;background:none;color:inherit;font:inherit;font-weight:500;cursor:pointer}.portal-preview-bar button:hover{background:#f6e3bd}@media(max-width:800px){.portal-preview-bar{padding:10px 20px;gap:8px;font-size:10px}}@media(max-width:440px){.portal-preview-bar{align-items:flex-start;flex-direction:column}.portal-preview-bar nav{align-self:flex-end}}

/* Bespoke control artwork, retaining native date-picker and select behaviour. */
.input[type=date],.field input[type=date]{background-image:url("/assets/icons/cee-jay/date-calendar.svg");background-repeat:no-repeat;background-position:right 12px center;background-size:18px 18px}
input[type=date]::-webkit-calendar-picker-indicator{opacity:0;cursor:pointer}
@media(forced-colors:active){select.input,.field select{appearance:auto;background-image:none}.input[type=date],.field input[type=date]{background-image:none}input[type=date]::-webkit-calendar-picker-indicator{opacity:1}}

.request-issues-detail{padding:18px 20px;background:#f4f3f0;border:1px solid #e3dfd7;margin:18px 0 24px}.request-issues-detail ol{padding:0;list-style:none;display:grid;gap:10px;margin:13px 0 0}.request-issues-detail li{display:flex;align-items:baseline;justify-content:space-between;gap:15px;padding:0 0 10px;border-bottom:1px solid #e1ded6}.request-issues-detail li:last-child{border:0;padding-bottom:0}.request-issues-detail strong{font-size:13px;font-weight:500}.request-issues-detail li span{font-size:11px;color:#72766d;text-align:right}
@media(max-width:550px){.request-issues-detail li{display:block}.request-issues-detail li span{display:block;text-align:left;margin-top:3px}}